Legacy continues to commit to trauma-informed care through implementation of Ukeru, a non-intrusive and proactive crisis management technique aimed at providing a safe and comforting environment of care while reducing the need for emergency safety physical interventions.

Ukeru, which is Japanese for "to receive," was created onsite at Grafton Integrated Health Network, a private, nonprofit service provider for those overcoming emotional, behavioral or developmental challenges, as an alternative way to promote security and comfort while reducing the use of restraints. The program is grounded in conceptual ideas such as trauma-informed care and conflict resolution, and is supported by physical techniques that minimize the need for restraints. Using soft Ukeru blocking pads, staff can protect both consumers and themselves against aggressive episodes.

During the past fiscal year, Legacy initiated implementation of Ukeru as an additional crisis management intervention to reduce the use of emergency safety physical interventions through onsite Grafton trainings for over 20 trainers on staff. This was followed by multiple onsite trainings hosted for all staff in our Adolescent Residential Programs and the Mary A. Dobbins School.

Legacy also invested in Ukeru equipment for each home and the school, including various soft blocking pads distributed throughout the sites. By using Ukeru's custom-made, soft, cushioned blocking tools, Legacy is better able to keep its staff and the individuals in our care safe and comfortable. Full implementation of Ukeru aims to enhance the quality of treatment and increase satisfaction for those both receiving and providing services. With a trauma-informed approach, proper training and implementation of Ukeru, Legacy continues its efforts towards eliminating the use of emergency safety physical interventions without compromising the safety of our consumers or employees.